Shipping Policy

At Shopdseralz, we take great pride in delivering your orders safely and promptly. This Shipping Policy outlines our shipping procedures, delivery options, and other important details. By purchasing from us, you agree to the terms outlined below.

1. Shipping Methods and Delivery Times

We offer the following shipping options for orders placed through Shopdseralz:

Standard Shipping

• Cost: $10.00 (Free shipping for orders over $60.00)
• Delivery Time: Typically arrives within 7-15 business days (varies based on location)
• Applicable Order Amount: $0.00 - $60.00
• Regions Served: Available to most global regions

Expedited Shipping

• Cost: $20.00
• Delivery Time: Typically arrives within 3-7 business days (depending on your location)
• Regions Served: Available to most global regions, subject to availability
• Applicable Order Amount: For orders that require faster delivery

Please note that business days refer to Monday through Friday, excluding weekends and holidays.

2. International Shipping

We are pleased to offer international shipping to various countries around the world. International shipping times vary depending on the destination, and customs processing may result in additional delays.

• Shipping Fees for International Orders: Shipping costs for international orders will be calculated at checkout based on the destination country and weight of the package.
• Customs and Duties: International shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not covered by Shopdseralz. Please check with your local customs office for more information on applicable fees.

3. Shipping Restrictions

Currently, Shopdseralz cannot ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. Please ensure your shipping address is valid and complete to avoid delays.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email (if applicable). You can track your order status through the carrier's website or by using the tracking link provided in the email.

Please note that it may take 24-48 hours for tracking information to update after the item has been shipped.

5. Address Accuracy

Please double-check the accuracy of your shipping address before completing your purchase. Shopdseralz is not responsible for delayed, lost, or undelivered packages due to incorrect or incomplete addresses provided by the customer.

If you realize there is an error with your shipping address, please contact our customer service team at [email protected] immediately. We will make every effort to accommodate changes if the order has not yet shipped.

6. Shipping Delays

While we aim to deliver orders promptly, Shopdseralz cannot guarantee delivery times. Shipping delays may occur due to various reasons, such as weather conditions, carrier issues, customs delays, and other unforeseen factors.

If your order is delayed, please check the tracking information or reach out to our customer service team for assistance.

 7. Lost or Damaged Items

In the rare case that your order is lost or damaged during transit, please contact our customer service team within 7 days of receiving your order. We will work with the carrier to resolve the issue and either issue a refund or resend the damaged or lost item(s).

If you receive a damaged item, please retain the packaging and send us photos of both the item and the packaging so we can process your claim.

8. Shipping Cost Adjustments

We reserve the right to adjust the shipping costs or shipping methods if the weight, size, or destination of the order requires additional fees. In the rare case that shipping fees need to be updated, we will notify you and confirm the changes before proceeding with the shipment.

9. Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please feel free to contact us at:

• Email: [email protected]
• Phone: ++1 912-342-9223
• Physical Address: 151 Jennifer Cir, Rincon, GA 31326, United States

Thank you for shopping with Shopdseralz! We strive to provide you with a pleasant and efficient shopping experience. If you have any other questions, don't hesitate to reach out to us.